Omni Byte Software Refund Policy

Refunds for Omni Byte Software Products

1. 14-Day Refund Period for Non-Activated Products: Customers may request a refund for any non-activated Omni Byte software product within 14 days of purchase.

2. No Refunds for Activated Products: Once a product has been activated, it is no longer eligible for a refund.

Eligibility for Refund

1. Proof of Purchase: Customers must provide proof of purchase for the Omni Byte product, such as an order number or receipt.

2. Non-Activated Status: The product must not have been activated to be eligible for a refund.

3. Reason for Refund: We kindly ask customers to provide a reason for the refund request to help us improve our products and services.

Special Considerations

1. Usage Evaluation: Omni Byte reserves the right to evaluate the extent of software usage before approving a refund for activated products.

2. Bulk Purchases: Special terms may apply for bulk or enterprise purchases of Omni Byte products. Please refer to your specific agreement.

Technical Issues

If you experience technical issues with any Omni Byte software:

1. Please contact our technical support team at [email protected] before requesting a refund.
2. Our team will work with you to resolve any issues you may be experiencing with the Omni Byte product.
3. If the issue cannot be resolved, we will process your refund request promptly.

How to Request a Refund

To request a refund for a non-activated Omni Byte product:

1. Contact our customer service team at [email protected].
2. Provide your order number and the email address used for the purchase.
3. Confirm that the product has not been activated.
4. Briefly explain the reason for your refund request.

Excessive Refund Requests

Omni Byte reserves the right to deny refund requests from customers who have a history of excessive refund claims, to prevent abuse of this policy.

Omni Byte is committed to customer satisfaction and will review each refund request on a case-by-case basis. We reserve the right to modify this policy at any time. Any changes will be posted on our website and will not affect purchases made prior to the change.